"Exploring AI's Potential in Public Sector Governance: A Focus on Efficiency and Transparency in Telangana, India"

Abstract

This paper analyzes the potential effectiveness and transparency improvements in the government of Telangana, India, through the use of artificial intelligence (AI). Integrating AI poses significant advantages and challenges, which this research seeks to address using mixed methods, combining quantitative survey data from 500 public sector employees with qualitative interviews. The data indicates that a large proportion of respondents recognized increased efficiency (82%) and improved decision making (78%) AI adoption as positive outcomes. However, the ethical risks posed by AI in government are alarming, particularly regarding data privacy (75%) and algorithmic bias (68%). One of the most striking findings was related to the provision of enhanced specialized training; 80% of respondents claimed that poor training was a barrier to successful AI implementation. The qualitative analysis highlights the importance of constructing robust ethical guidelines and motivating the relevant parties to mitigate public skepticism toward the use of AI-powered solutions. To harness the potential of AI technology for the betterment of governance, this research advocates for the creation of firm ethical guidelines, tailored training schemes, and active citizen engagement.

The study contributes insights to discussions about artificial intelligence in public administration, which will assist legislators in improving service delivery and government trust through effective AI deployment. Future research needs to focus on longitudinal analysis and cross-jurisdictional evaluations of AI applications within public administration